MTM Best Practice Awards
In April 2009, STATchatSM won first place in the 2009 Blue Cross and Blue Shield Association Member Touchpoint Measures (MTM) Best Practice Awards in the Inquiry Resolution category. We were recognized for an enhancement to My Insurance ManagerSM for Providers that uses STATchat, our Voice-over-Internet Protocol (VoIP) technology, to connect providers directly with the Blue Cross and Blue Shield Association BlueCard® Eligibility Line for inquiries on members from other Blue Plans.
e-Healthcare Leadership Awards
In 2008, SouthCarolinaBlues.com earned a Gold in the e-Healthcare Leadership Awards, sponsored by the New York-based publication, e-Healthcare Strategy & Trends. The award was in the HMO/PPO/Other Insurers division for the Best Interactive Site category. My Insurance Manager for Providers earned recognition for providing outstanding and innovative service to health care providers. In 2007, SouthCarolinaBlues.com took Silver honors and in 2006, we took Platinum honors in the same category.
More awards ...