Provider Advocates

For questions on eligibility, benefits, deductibles and out-of pocket information or claim resolution, please use My Insurance ManagerSM . You'll be able to get information about specific patients while keeping their confidential information secure.

If you have a question that is not related to specific claims or patients, please contact the Provider Education department by calling 803-264-4730 or using the Provider Education Contact Form. You can also request training by using the Provider Advocate Training Request Form

You can also view the provider advocates by county by using this Provider Advocate State Map.

We direct all phone calls and emails to a central distribution center and assign them to the provider advocate who can most efficiently handle the request. The person who responds to your inquiry may not be the specific external provider advocate for your county, since he or she may be unavailable to reply as quickly as another team member in the education department.

  Ashley
Jones
 Bunny Temple  Mary Ann
Shipley
 Sandy
Sullivan
Ashlie Graves 
 Allendale  Abbeville  Berkeley  Calhoun  Cherokee
 Bamberg  Aiken  Chesterfield  Clarendon  Chester
 Barnwell  Anderson  Darlington  Kershaw  Fairfield
 Beaufort  Edgefield  Dillon  Lee  Greenwood
 Charleston  Georgia (Augusta area)  Dorchester  Richland  Lancaster
 Colleton  Greenville  Florence  Sumter  Laurens
 Hampton  McCormick  Georgetown    Lexington
 Jasper  Oconee  Horry    Newberry
   Pickens  Marion    Orangeburg
     Marlboro    Saluda
     Williamsburg    Spartanburg
         Union
         York