Provider Advocates

For questions on eligibility, benefits, deductibles and out-of pocket information or claim resolution, please use My Insurance ManagerSM . You'll be able to get information about specific patients while keeping their confidential information secure.

If you have a training request or question that is not related to specific claims or patients, please contact the Provider Education department by calling 803-264-4730 or using the Provider Advocate Contact Form.

You can also view the provider advocates by county by using this Provider Advocate State Map.

We direct all phone calls and emails to a central distribution center and assign them to the provider advocate who can most efficiently handle the request. The person who responds to your inquiry may not be the specific external provider advocate for your county, since he or she may be unavailable to reply as quickly as another team member in the education department.

 Mary Ann
 Chesterfield  Abbeville  Allendale  Calhoun
 Clarendon  Aiken  Bamberg  Cherokee
 Darlington  Anderson  Barnwell  Chester
 Dillon  Edgefield  Beaufort  Fairfield
 Florence  Georgia (Augusta area)  Berkeley  Kershaw
 Horry  Greenwood  Charleston  Lancaster
 Lee  Greenville  Colleton  Richland
 Marion  Laurens  Dorchester  Spartanburg 
 Marlboro  Lexington  Georgetown  Union
 North Carolina (Charlotte Area)  McCormick  Hampton  York
 Sumter  Newberry  Jasper  
 Williamsburg  Oconee  Orangeburg