Secondary Claims

We've streamlined secondary Web claims filing! You can now submit 100 percent of claims electronically to BlueCross BlueShield of South Carolina. This includes primary, secondary and corrected claims.

Several Web code changes have been implemented to improve the way we process secondary or Coordination of Benefits (COB) claims for both the Web and X-12 channels. These tweaks complement the previous upgrade for COB Web and EDI processing.

All changes are behind-the-scenes system improvements and do not affect the way providers enter claims online.

For institutional claims, all adjustments are now made at the claim level, so we deleted screens allowing claim adjustments at the line level. For professional claims, all adjustments are made at the line level, so we dropped the claim level adjustment screen from the program.

View a demo of the secondary professional claims filing process.

Download the claims entry guides.

Learn more about filing secondary claims.