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2010 BlueCard Program – Seeking Your Feedback

February 15, 2010

Your feedback is important to help us make improvements in our processes and make your interactions with BlueCross BlueShield of South Carolina a smooth and simple experience.
 
Again this year you will have an opportunity to tell us how we are doing. We are using phone and online satisfaction surveys. At any point throughout the year you may receive a call on behalf of BlueCross BlueShield of South Carolina seeking input on your experience with servicing out-of-area members. Our research vendor may invite you to participate in online surveys and collect your e-mail address. We encourage all providers our vendor contacts to participate in these surveys. We take your feedback seriously and use it to enhance our services.
 
If you need information about the BlueCard® Program or have suggestions for improvements, there are two ways to contact us:

  • Contact your Provider Relations representative by e-mailing provider.education@bcbssc.com.
  • Contact your Provider Services representative by calling 800-868-2510, or by sending an inquiry using “Ask Provider Services” in My Insurance ManagerSM.

Thank you in advance for your participation. We appreciate your feedback.
 

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