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2011 BlueCard Program - Seeking Your Feedback

February 22, 2011

Your feedback is important. It helps us make improvements in our processes. These improvements make your interactions with BlueCross BlueShield of South Carolina a smooth and simple experience.

Again this year you will have an opportunity to tell us how we are doing via phone and/or online satisfaction survey.  At any point throughout the year, you may receive a call on behalf of BlueCross seeking input on your experience with servicing out-of-area members. Our research vendor may invite you to participate in online surveys and collect your e-mail address. If your office is contacted, we encourage you to participate in these surveys. We take your feedback seriously and use it to enhance our services to you.
 
If you need information about the BlueCard® Program or have suggestions for improvements, contact Provider Education at 800-288-2227, ext. 44730. You can also e-mail Provider Education by using the “Contact Provider Advocate” form on our website under Providers/Contact Us.
 
Thank you in advance for your participation. We appreciate your feedback.

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