Patient-Centered Medical Home

We are proud to support the patient-centered medical home (PCMH). This is an innovative concept backed by national medical societies and the Blue Cross and Blue Shield Association. The Patient-Centered Primary Care Collaborative (PCPCC) defines a patient-centered medical home as:

An approach to the delivery of primary care that is patient-centered, comprehensive, coordinated, accessible, and committed to quality and safety. 

A patient-centered medical home redesigns the way primary care is delivered and financed. Studies show that patient-centered medical homes offer improved quality and safety. They use evidence-based medicine and clinical tools to guide decision-making. Most importantly, they improve health outcomes. They do this by:

  • Managing chronic illness
  • Improving patient engagement 
  • Reducing gaps in care
  • Delivering preventive services
  • Reducing health disparities

Our goals for patient-centered medical homes are to improve outcomes and impact care costs for members. We'll do this through enhanced care coordination activities, patient education, self-management and lifestyle changes.

Learn how you can become a patient-centered medical home.  Also get more information from our resources.