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Update: Temporary Expansion for Telehealth Services

July 17, 2020

BlueCross BlueShield of South Carolina and BlueChoice® HealthPlan has extended the temporary expansion for telehealth services through October 1, 2020.  This expansion continues to help minimize unnecessary exposure to individuals needing medical care.  Effective August 1, 2020, both plans will revert back to requiring the use of HIPAA-secured telehealth systems in which care is delivered synchronously using both audio and visual modalities in order for services to be reimbursed.

Note: Refer to CAM 176 to read the coverage criteria for reimbursement.  After clicking the link to CAM 176, accept the disclaimer and search for “Telehealth”.

Providers are required to enroll in the telehealth program prior to rendering services.  To enroll, do the following:
Your office will be notified once the location and physicians have been approved.  If your application is not completed and returned by August 1, 2020, you will no longer be reimbursed for services until it is received.

Note: Only one application is required.  However, be sure to include the Tax IDs, all NPIs and all locations that need to be enrolled.  You may attach a spreadsheet to the application if you have several locations.

For any additional questions, please contact Provider Education using the Provider Education Contact Form located on www.SouthCarolinaBlues.com.

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