Provider Advocates

For questions on eligibility, benefits, deductibles and out-of pocket information or claim resolution, please use My Insurance ManagerSM . You'll be able to get information about specific patients while keeping their confidential information secure.

If you have a question that is not related to specific claims or patients, please contact the Provider Education department by calling 803-264-4730 or using the Provider Education Contact Form. We direct all phone calls and emails to a central distribution center and assign them to the provider advocate who can most efficiently handle the request. The person who responds to your inquiry may not be the specific external provider advocate for your county, since he or she may be unavailable to reply as quickly as another team member in the education department.

Request training for your practice or organization by using the Provider Advocate Training Request Form. You can also join our email registry for the latest news, online course offerings, workshops and more.

You can also view the provider advocates by county by using this Provider Advocate State Map.

Jeanne Burke Bunny Temple Mary Ann
Maryanne Nevill Ashlie Graves 
 Allendale Abbeville  Berkeley Aiken  Cherokee
 Beaufort    Anderson  Clarendon Bamberg  Chester
 Charleston Edgefield  Dillon Barnwell  Chesterfield   
 Colleton Greenville  Dorchester Calhoun  Darlington
 Hampton Greenwood  Florence Georgia (Augusta area)  Fairfield
 Jasper McCormick          Georgetown Lexington  Kershaw
  Oconee  Horry Orangeburg   Lancaster
  Pickens  Marion Richland  Laurens
  Saluda      Williamsburg    Lee
         North Carolina (Charlotte area)

Ashley Jones has assumed the responsibility of handling the following organizations:

  • Greenville Hospital System
  • MUSC
  • Roper St. Francis
  • Bon Secours Roper
  • HCA Medical Facilities
  • VA
  • Lexington Medical Center
  • McLeod Medical
  • Palmetto Health
  • Tenet Medical Facilities
  • AnMed
  • Doctor's Care