Claim Submission Formats and Filing Assistance

We currently accept these claim submission formats:

  • CMS-1500 claims (filed via the Web or paper - BlueChoice® HealthPlan does not accept paper claims)
  • CMS-1500 claims filed via the Superbill tool in My Insurance ManagerSM
  • CMS UB-04 claims (filed via the Web or paper - BlueChoice does not accept paper claims)
  • HIPAA 5010 electronic format claims (professional and institutional)

My Insurance Manager

You can file both CMS-1500 and CMS UB-04 claims to us via the Web using My Insurance Manager. 

My Insurance Manager allows you to submit claims for all BlueCross BlueShield of South Carolina plans (including dental), State Health Plan, Federal Employee Program (FEP), Planned Administrators, Inc. (PAI), Employee Benefit Services (EBS) and Thomas Cooper members. On behalf of BlueCross, PAI, EBS and Thomas Cooper provide third party administration services. PAI, EBS and Thomas Cooper are separate companies. 

You can submit primary, secondary and corrected claims for both professional and institutional providers. File online and most claims with amounts due will process in three to five days.

Learn more about My Insurance Manager. 

File professional TRICARE claims using the XPressClaim feature. Use XPressClaim and enjoy lightning quick filing. Receive any payment due in three to five business days.

Log in or register for XPressClaim.

Online Medicaid Claims Filing

You can file South Carolina Medicaid claims online using a Web-based claim submission tool. Complete the top portion of the South Carolina Medicaid Trading Partner Enrollment form to get started.

Paper Claims

You can also mail your CMS-1500 and CMS UB-04 paper claim forms to us at these addresses:

Preferred Blue® and all other BlueCross BlueShield of South Carolina (BlueCard®)
BlueCross BlueShield of South Carolina
Columbia Service Center
P.O. Box 100300
Columbia, SC  29202


Greenville Service Center
BlueCross BlueShield of South Carolina
Piedmont Service Center
P.O. Box 6000
Greenville, SC  29606


State Health Plan
State Claims
P.O. Box 100605
Columbia, SC  29260


Federal Employee Program (FEP)
Federal Employee Program
P.O. Box 600601
Columbia, SC  29260
Companion Life
Companion Medigap
P.O. Box 100133
Columbia, SC  29202

 If you need claim filing assistance, please contact your provider advocate.

Companion Life is a separate company that does not offer BlueCross BlueShield of South Carolina products. These services are offered by Companion Life, not BlueCross BlueShield of South Carolina. BlueCross BlueShield of South Carolina has no responsibility for these services.