Patient-Centered Medical Home

We are proud to support the patient-centered medical home (PCMH). This is an innovative concept backed by national medical societies and the Blue Cross and Blue Shield Association. The Patient-Centered Primary Care Collaborative (PCPCC) defines a patient-centered medical home as:

An approach to the delivery of primary care that is patient-centered, comprehensive, coordinated, accessible, and committed to quality and safety. 

A patient-centered medical home redesigns the way primary care is delivered and financed. Studies show that patient-centered medical homes offer improved quality and safety. They use evidence-based medicine and clinical tools to guide decision-making. Most importantly, they improve health outcomes. They do this by:

  • Managing chronic illness
  • Improving patient engagement 
  • Reducing gaps in care
  • Delivering preventive services
  • Reducing health disparities

Our goals for patient-centered medical homes align with the Quadruple Aim – Enhancing patient experience, improving population health, reducing costs, and improving the work life of health care providers.  Practices in the BlueCross BlueShield of South Carolina PCMH program receive monthly care management fees to support enhanced care management activities and annual opportunities to earn performance-based incentives. 

If you would like more information about participating in the BlueCross program, please contact Noreen O'Donnell at or 803-382-5408. Also get more information from our resources.